Menu of Haidilao Hot Pot in George Town, Penang, Malaysia

Menu Overview

Haidilao Hot Pot at Gurney Paragon Mall offers an exceptional dining experience that blends rich culinary tradition with impeccable service. This renowned hot pot brand brings the essence of authentic Chinese hot pot to Penang, making it a must-visit for hot pot enthusiasts and newcomers alike.

The menu stands out for its well-curated set meals that perfectly cater to diverse appetites and preferences. The Haidilao Special Set Meal, priced at MYR 99.90, features a harmonious combination of one flavorful soup base, two premium meats, a duo of rice or noodles, complemented by a delightful meatball platter and fresh vegetable assortments. It also includes carefully selected signature dishes that highlight the restaurant's culinary craftsmanship. For a heartier option, the Entry-Level Set Meal A at MYR 69.90 adds an extra variety of meats and includes deep-fried beancurd skin rolls alongside their signature mashed shrimp, delivering a richer and more textured hot pot experience.

For those seeking a quicker, cooked hot pot option, the Haidilao Cooked Hot Pot Set

Beyond the food, Haidilao excels in customer experience. The restaurant’s bright, air-conditioned environment creates a comfortable atmosphere to enjoy a leisurely meal, even during late hours—as one customer recounts, visiting around 2 a.m. to enjoy a peaceful hot pot session complete with complimentary tofu pudding and ice cream. The staff’s attentiveness stands out as another pillar of the brand’s success. From Yee Hui’s professional and patient manicure service to Zheng Xi’s warm and attentive care at the table, and Jing Ting’s family-friendly hospitality, the team elevates the dining experience through genuine and personalized service.

Additional thoughtful touches, such as the well-maintained kids’ play area supervised by staff and even fresh flowers on each table, enhance the ambiance and show Haidilao’s commitment to customer comfort and satisfaction. This attention to detail complements the culinary offerings and makes Haidilao a compelling destination not just for its food, but for the overall holistic dining experience.

In summary, Haidilao Hot Pot delivers a refined yet welcoming hot pot experience that successfully integrates high-quality ingredients, diverse menus, and exceptional service. It provides both a culinary adventure and a haven for diners looking to indulge in traditional Chinese hot pot with a modern, customer-first approach.